Course Outline
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- Introduction
- What is Lean?
- All About Lean
- Key Principles of Lean
- Value: According to the Customer
- Supplier-Input-Output-Customer Diagram
- Process Mapping
- Process Analysis for Value
- Nature of Work Criteria
- One Failure Type: Wait Times and Delays
- Value in a Lean and Six Sigma organization is defined by whom?
- True or False: The process lead time is the time it should take to complete all the process steps minus any wait times or rework.
- What is Six Sigma?
- All About Six Sigma
- Six Sigma Improvement Model
- Define Phase
- Measure Phase
- Analyze Phase
- Improve Phase
- Control Phase
- Six Sigma Methods to Reduce Defects and Variation
- Process Variation
- Standardization
- In Six Sigma methodology, what does the term variation refer to?
- True or False: In Lean and Six Sigma business methods, the market competitors determine the specific requirements of a product or service that your or...
- Identifying Errors and Reducing Their Frequency with Lean and Six Sigma
- The Value of Lean and Six Sigma
- Organizational Culture and Lean Six Sigma
- Effect on Organizational Culture
- Characteristics of a Lean-Six Sigma Organizational Culture
- Team Dynamics and Performance
- Negative Team Interactions
- True or False: Organizational culture identifies only the levels of management and to whom each employee reports to.
- True or False: A prominent characteristic of a Lean Six Sigma organization's culture is a unifying goal of focusing on the customer.
- Application of Lean Processing to the Histology Laboratory
- References
Additional Information
Level of Instruction: Basic to intermediate
Intended Audience: This course is intended for histology technicians and technologists, supervisors, and administrators.
Author Information: Joelle Weaver MAOM, HTL(ASCP), QIHC, is a certified histotechnologist with a broad range of practical histology experience within the clinical histopathology setting. She has received qualification in immunohistochemistry from the American Society for Clinical Pathology and Green Belt certification from Purdue University, West Lafayette, Indiana. Joelle's bachelor's degree was received from Bowling Green State University in Bowling Green, Ohio and her master's degree was awarded from Bluffton University in Bluffton, Ohio. She is a graduate of a NAACLS-accredited histotechnology program, where she also served as a lead instructor, education coordinator, and program director. Joelle is currently a senior histotechnologist for PGXL Laboratories in Louisville, Kentucky.
Reviewer Information:
Dawn Schneider, HT(ASCP), is the lead histotechnician at Howard Young Medical Center, Woodruff, Wisconsin, where she has worked for the past 21 years. Additional responsibilities include serving as the lead laboratory information services (LIS) coordinator and involvement in several Lean and Six Sigma teams in her organization. Dawn is also very active in the Wisconsin State Histology Society, of which she is currently the president.
Carla J. Shoffeitt, MSM, HT(ASCP), is the Manager of the Pathology Department of Emory St. Joseph’s Hospital of Emory Healthcare in Atlanta, Georgia. She holds a Master of Science Degree in Healthcare Management as well as a Bachelor of Science degree in Biology from Troy University, Troy, Alabama. She is certified as a Histotechnician and has over 25 years of experience in the field of Histology.
Course Description: This course will introduce the methodology of Lean Six Sigma and will supply examples and ideas of how these methods can be used to examine and improve the processes within your histology laboratory.
