Course Outline
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- Introduction
- What is Lean?
- What is Six Sigma?
- Identifying Errors and Reducing Their Frequency with Lean and Six Sigma
- How Should We Identify Anatomic Pathology and Histology Errors?
- Root Cause Analysis
- Ishikawa or Fish Bone Diagrams
- Failure Mode Effect Analysis
- Project Selection for Lean and Six Sigma
- Categorizing Error Types in Histology
- Applying Root Causes to Correcting and Preventing Process Defects
- Select the choice below for the process correction method, identified by the Japanese words for "mistake-proofing."
- Which process analysis tool uses the risk priority number (RPN) to assign priorities that require the attention of the team in improvement interventio...
- The Value of Lean and Six Sigma
- Competitive Advantages Provided by Lean and Six Sigma
- Key Gains from Lean and Six Sigma for Improving Operational Efficiency and Effectiveness
- Role of Benchmarks and Setting Targets In Sustaining Performance
- Process Control: Sustaining Improvements
- Which of the responses below are gains in operational efficiency and effectiveness that can be realized through Six Sigma methodology?
- To what performance metric or measure is the "SMART" acronym applied?
- Organizational Culture and Lean Six Sigma
- Effect on Organizational Culture
- Characteristics of a Lean-Six Sigma Organizational Culture
- Team Dynamics and Performance
- Negative Team Interactions
- True or False: Organizational culture identifies only the levels of management and to whom each employee reports to.
- True or False: A prominent characteristic of a Lean Six Sigma organization's culture is a unifying goal of focusing on the customer.
- Application of Lean Processing to the Histology Laboratory
- Batch versus Continuous Flow
- Study on Batch versus Continuous Workflow
- From the list below, select two negative effects observed with batch processing:
- References
Additional Information
Level of Instruction: Basic to intermediate
Intended Audience: This course is intended for histology technicians and technologists, supervisors, and administrators.
Author Information: Joelle Weaver MAOM, HTL(ASCP), QIHC, is a certified histotechnologist with a broad range of practical histology experience within the clinical histopathology setting. She has received qualification in immunohistochemistry from the American Society for Clinical Pathology and Green Belt certification from Purdue University, West Lafayette, Indiana. Joelle's bachelor's degree was received from Bowling Green State University in Bowling Green, Ohio and her master's degree was awarded from Bluffton University in Bluffton, Ohio. She is a graduate of a NAACLS-accredited histotechnology program, where she also served as a lead instructor, education coordinator, and program director. Joelle is currently a senior histotechnologist for PGXL Laboratories in Louisville, Kentucky.
Reviewer Information:
Dawn Schneider, HT(ASCP), is the lead histotechnician at Howard Young Medical Center, Woodruff, Wisconsin, where she has worked for the past 21 years. Additional responsibilities include serving as the lead laboratory information services (LIS) coordinator and involvement in several Lean and Six Sigma teams in her organization. Dawn is also very active in the Wisconsin State Histology Society, of which she is currently the president.
Carla J. Shoffeitt, MSM, HT(ASCP), is the Manager of the Pathology Department of Emory St. Joseph’s Hospital of Emory Healthcare in Atlanta, Georgia. She holds a Master of Science Degree in Healthcare Management as well as a Bachelor of Science degree in Biology from Troy University, Troy, Alabama. She is certified as a Histotechnician and has over 25 years of experience in the field of Histology.
Course Description: This course will introduce the methodology of Lean Six Sigma and will supply examples and ideas of how these methods can be used to examine and improve the processes within your histology laboratory.
