Documentation

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The page below is a sample from the LabCE course The Basics of Non-Conforming Event Management for Clinical Laboratory Services. Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

Learn more about The Basics of Non-Conforming Event Management for Clinical Laboratory Services (online CE course)
Documentation

Throughout the entire CAPA process, process documentation is required to include: initial reporting, investigation and analysis, action implementation, validation of effectiveness, training, communication, and management review.
Documenting the complete process is essential to meeting regulatory requirements.
A well-designed NCE management program will be structured to require and enable documentation at every step of the process.
Inspectors will review the documentation to verify that non-conformities are handled appropriately, effectively, and in a timely manner.