The information generated should provide sufficient concrete evidence that there is little to no likelihood of repeat occurrence of the nonconformity. When planning to verify the effectiveness of corrective action, consider the following:
- Does the action remove the identified root cause or simply address the symptoms?
- Was the action plan fully implemented?
- Were procedures revised or developed?
- Is the action appropriate for the degree of risk previously established?
- Has monitoring of the process been established?
- Does the action create new risks or non-conformities?
- Does the action adversely affect the final product/service?
- Has the problem reoccurred?