Management of Non-Conforming Events

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The page below is a sample from the LabCE course The Basics of Non-Conforming Event Management for Clinical Laboratory Services. Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

Learn more about The Basics of Non-Conforming Event Management for Clinical Laboratory Services (online CE course)
Management of Non-Conforming Events

While different laboratories will approach their CAPA policies and procedures in different formats, the basic steps of the process should be common:
  1. Identification
  2. Investigation
  3. Analysis
  4. Implementation of action
  5. Verification of effectiveness
  6. Communication/Dissemination
  7. Management review
  8. Documentation