You work in a large hospital that specializes in pediatrics. The facility's policy encourages the parent or guardian to remain in the room during venipuncture to comfort the child. You have taken steps to prepare the child for the venipuncture, but the child starts to cry and becomes combative. The mother says that she does not want the test done. What should you do?
Consider how you would handle this or a similar situation before reading the suggested solution on the following page.
