Case study:
An 18-year-old male has come to the outpatient clinic for blood work. He tells you that he has not been feeling well for several days, as evidenced by his skin pallor. He also mentions being weak and tired. If you were the phlebotomist, what would you do?
Suggested plan of action:
Observing and listening to the patient and assessing the situation is essential to avoid a potential adverse event. In this case, because the patient is in a weakened condition, it would be best to have him lie down for the venipuncture as a safety precaution.