The Role of Human Resources

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The Role of Human Resources

Even with a focus on improved communication, developing emotional intelligence, and providing constructive feedback, there may still exist the need for human resource involvement.
Human Resource professionals, who are often trained in conflict resolution, typically act as mediators between employees when handling workplace conflicts and disputes.
While it is important to recognize that improving communication skills can improve overall employee satisfaction and well-being, it is also important to recognize when the involvement of HR is warranted.