Errors Related to Risk Management

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The page below is a sample from the LabCE course Risk Management in the Clinical Laboratory. Access the complete course and earn ASCLS P.A.C.E.-approved continuing education credits by subscribing online.

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Errors Related to Risk Management

When the need for Root Cause Analysis arises, it is hoped that the investigative team will be receptive to all suggestions and proposals in addition to making a systematic analysis. Listed are three mistakes or tendencies that commonly afflict the risk management process and consequently can affect positive outcomes. The risk control that should be applied is exposure avoidance.
Anchoring error: This term refers to the deliberative trap of allowing first impressions to exert undue influence on the risk analysis.
Confirmation bias: This is a tendency to focus on evidence that supports a working hypothesis rather than looking for evidences that point to a clear or alternative solution.
Anchoring bias: This refers to the tendency to hold on to an initial solution even in the face of disconfirming evidence.