Scenario 1:
A donor was asked to wash her hands prior to picking out the drug screen collection kit. The collector noticed that the donor was washing only one hand.
Collector's response:
The collector tells the donor that not washing both hands is an indication of possible interference with the testing process and that it could be interpreted as a refusal to test. If the donor still refuses to wash both hands, the collector must stop the collection process, note the refusal on the CCF and notify the DER.