Course Outline
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- Introduction to Risk Management
- Phases of Testing and Risk Exposures
- Risk Assessment
- Pre-Examination Phase
- Examination Phase
- Post-Examination Phase
- The majority of all laboratory errors occur during which phase of laboratory testing?
- The Risk Management Process
- Identify and Analyze Loss Exposure
- Risk Management
- Model of Accident Causation
- Root Cause Analysis (RCA)
- Team Approach
- Mapping the Process
- The Flowchart
- Five Whys
- The Fishbone Diagram
- Examining Alternative Risk Management Treatments
- Select the Best Risk Management Treatment(s)
- Errors Related to Risk Management
- Which of these methods should be used when an adverse event occurs that results in patient injury (negative patient outcomes) to prevent a recurrence?
- Monitor and Improve Risk Management Treatment(s)
- Monitor and Improve Risk Management Treatment(s)
- Failure Mode and Effect Analysis
- True or False: Following a patient injury event, the facility's risk manager is solely responsible for monitoring the implemented risk management trea...
- External Laboratory Assessment as a Risk Management Tool
- Risk Management and Employment Practices Liability
- Healthcare Standards and Regulations
- Legal Concerns and Risk Management
- References and Recommended Reading
- References and Recommended Reading
Additional Information
Level of Instruction: Intermediate
Intended Audience: Medical laboratory scientists, medical laboratory technicians, laboratory supervisors, and laboratory managers. This course is also appropriate for MLS and MLT students and pathology residents.
Author Information: Garland E. Pendergraph, PhD, JD, MLS(ASCP)SM, HCLD/CC(ABB) received his MSPH from the University of Kentucky in Lexington, his PhD in medical parasitology and mycology from the University of North Carolina in Chapel Hill, and his law degree with a concentration in health care law from Concord Law School, Purdue University. He also did a Fellowship in Tropical Medicine at Louisiana State University School of Medicine. He is the author of a textbook in phlebotomy, a number of scientific articles, plus internet training programs. He is licensed as a laboratory director in the States of Georgia and Florida.
The author has no conflict of interest to disclose.
Reviewer Information: Judi Bennett, BSM, MLS(AMT), MLT(ASCP), is an Education Developer with MediaLab by Vastian, bringing over 30 years of experience as a medical laboratory scientist. Before joining MediaLab in 2010, she held key leadership roles, including Clinical Laboratory Manager, Microbiology Supervisor, and Senior Systems Analyst at Gwinnett Health System in Lawrenceville, Georgia. Her extensive knowledge of laboratory operations, combined with a strong commitment to healthcare quality and education, fuels her passion for developing engaging and effective learning tools for the next generation of laboratorians.