Course Outline
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- Introduction
- Introduction
- Key Legislation
- What’s the Difference between Harassment and Discrimination?
- Harassment and Discrimination – More Than You Think
- Protected Criteria
- When Are Your Employees Protected?
- Establishing an Anti-Harassment Policy
- Why Do Harassers Harass?
- Who’s Most Likely to Be the Perpetrator of Harassment or Discrimination?
- Is One Mistake Enough?
- Special Considerations for Supervisors
- Discrimination and Harassment Do Not Start With the Complaint
- Not the Intention, but the Impact
- Excuses
- What is the Cost of Harassment and Discrimination?
- Scenarios in this Course
- Discrimination occurs when an employer treats someone unfavorably because of a personal characteristic protected by law. Which of the following charac...
- True or False: An individual feels that the screening process for a job they are interested in does not qualify them to succeed due to their medical c...
- Sexual Harassment
- Other Kinds of Discrimination
- Discrimination Based on Physical or Mental Disability
- Abusive Conduct
- Hiring Process
- Reporting and Investigating Harassment and Discrimination
- Clear Open Way to Report
- Reports Should Trigger an Investigation
- Conducting an Investigation
- What Constitutes an Effective Investigation?
- Considerations Before Conducting an Investigation
- Interviewing the Complainant
- Interviewing the Accused
- Interviewing the Witnesses
- An Investigation Does Not Always Mean “Guilty”
- Results of an Investigation
- Follow-Up After the Conclusion of the Investigation
- Retaliation
- If You See Retaliation
- You Are Not the Thought Police, But You Do Have a Duty
- True or False: In any company, an employee should only report harassment events to their direct supervisor or manager.
- An employee, Wesley, accused the supervisor of discrimination after two female coworkers were promoted before him. Wesley did not realize these two fe...
- Conclusion
- Is There Always a Good Answer?
- References
Additional Information
Level of Instruction: Basic
Intended Audience: All healthcare personnel
Author Information:
Jennifer Balliet has served as Vice President of Human Resources since 2015. She joined NeoGenomics in 2008 and has steadily increased her responsibilities and was previously serving as Director of Human Resources. During her time at NeoGenomics, she has managed Human Resources as the Company grew from 100 employees to more than 800 employees in multi-site and multi-state locations, including Florida, Tennessee, Texas, and California. Jennifer is responsible for all areas of Human Resources, including recruiting, training, compliance, compensation, incentive plans, and organizational development. She received her Bachelor of Science degree in Psychology and her Master of Science degree in Business Management from the University of Florida.
Timothy Westover is the senior web architect for MediaLab. He received his Bachelor's degree in English from Davidson College and his Master's in Internet Technology from the University of Georgia. He has worked with MediaLab since 1997, developing the software platform on which MediaLab courses are created and delivered. Tim has current experience in employee management, including administering employee education and orientation programs.
The authors have no conflict of interest to disclose.
Reviewer Information: Laurie Bjerklie, MA, MLS(ASCP)CM, is
a Lead Education Developer. She earned a B.S. in Medical Laboratory Science
from the University of North Dakota and an M.A. in Curriculum and Instruction
from Saint Xavier University. She has over 15 years of experience in higher
education and has held program director and faculty positions in both MLT and
MLS programs.
