An organized RFP benefits the vendors as they can provide the specific information you need to make an informed decision about their product. Key components of the RFP are an introduction with general information about the need for instrumentation, including data such as volume, ordering patterns, need for STAT and ASAP testing, degree of automation required, complexity testing requirements, ability to utilize reagents from multiple vendors, QC storage requirements, linearity range of tests, etc. The next part is to give the vendor the laboratory's instrument needs based on the established performance standards. The final part is to inform the vendor when a decision to purchase will be made and who the decision-makers are. The table below describes an outline of what to include in an RFP.
Outline for a Request for Proposal |
General | - Name of instrument
- Options
- Power requirements
- Environmental requirements
- Temperature requirements
- Date instrument was introduced in the laboratory
|
Pricing | - List price
- Reagent price per test
- Supplies price per test
- Service/maintenance contract price
- Trade in consideration
|
Testing | - Tests available
- Profiles
- Throughput (theoretical and actual)
- STAT capabilities
- Measurement principles
- User-defined methods
- Discrete or batched
- Temperature control
- Startup/shutdown
|
Reagent | - Type
- Volume
- Stability/storage requirements
- Amount consumed per test
- On-board storage
- Normal shelf life
- Continuous monitoring capabilities
- Short detection capability
- Bar code system availability
- Type of pipettor
- Vendor service availability and location
- Waste disposal system
|
Supplies | - Sample cup type
- Pipette tip type
- Cuvette
- Other supplies
|
Sample | - Types that can be used
- Volume per test
- Minimum volume
- Availability of evaporation prevention system
- Dispensing mode
- Short detection capability
- On-line tray capacity
- Auto dilute capability
|
Optics | - Light source
- Optical mode
- Monochromator type
- Wavelengths available
- Bandpass
- Detector type
- Dual beam
- Biochromatic capability
- Other unique optic features
|
Computer/data management | - Type
- Storage capability
- Memory (calibration, patient files, linearity checks, etc.)
- Delta checks availability
- Display unit type
- Compatibility with LIS
- Output printer type if applicable
- Bidirectional interface
- Self-diagnostic capability
- Calibration capability
- Quality control capabilities and data storage
|
Service and Training | - Warranty
- 24-hour service availability
- Nearest service representative
- Service assistance by telephone or on-line
- Training of operators (when, where, how long, by whom?)
- Maintenance procedures
- Make critical informed decisions
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